Privacy Policy
Last updated: June 11, 2026
At IGNELUX d.o.o., accessible from ignelux.si, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by IGNELUX d.o.o. and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Data Controller
The data controller responsible for processing your personal data in accordance with the EU General Data Protection Regulation (GDPR) is:
- Company Name: IGNELUX, proizvodnja in trgovina, d.o.o.
- Address: Ob železnici 14, 2000 Maribor, Slovenia
- Registration Number: 6754678000
- Email: info@ignelux.si
2. Information We Collect and How We Use It
We only collect personal data that you voluntarily provide to us or that is technically necessary for the operation of our website:
- Contact Forms: When you fill out a contact inquiry on our website, we collect your name, email address, company name, phone number, and the content of your message. We use this data exclusively to respond to your inquiry and manage our business relationship with you.
- Server Log Files: Like most websites, our server automatically collects standard informational logs (such as IP addresses, browser types, and timestamps) to ensure website stability and security.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under the GDPR:
- Contractual Obligations (Art. 6(1)(b) GDPR): To take steps at your request prior to entering into a business contract (e.g., providing a quote or answering your business inquiry).
- Legitimate Interests (Art. 6(1)(f) GDPR): To maintain the security, functionality, and proper operation of our website.
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our business communication, or to comply with our legal and accounting obligations under Slovenian law.
5. Third-Party Services & Cookies
We respect your privacy choices and minimize third-party tracking:
- Google Fonts: All Google Fonts used on this website are hosted locally on our own servers. No data or IP addresses are transferred to Google servers for font rendering.
- Embedded Content: If our website features embedded content (such as YouTube videos), these scripts are blocked by default until you grant explicit consent via our cookie banner.
- Cookie Management: We use a standardized cookie consent manager (Complianz) to allow you to customize your privacy settings and consent preferences at any time.
6. Your GDPR Data Protection Rights
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict or object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our official email address.
7. Legal Recourse
If you believe that the processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority. In Slovenia, the competent authority is the Information Commissioner (Informacijski pooblaščenec, Dunajska cesta 22, Ljubljana).